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Frequently Asked Questions:

How many sessions of Psychotherapy will I need?

This depends on a variety of factors including: the issues presented, the length of time between the issue presented and seeking treatment, and the severity of the issue. We typically recommend that a client attend weekly sessions for the first month and than this changes to bi-weekly depending on client progress. For maintenance, we recommend monthly sessions after symptoms have entirely abated.

How old are the typical clients you take on?

Shalyn treats individuals ages 7 and up. Parents/guardians must give written consent for their child (under 18) to undergo therapy. ‚ÄčRochelle treats individuals ages 10 and up. Monica treats adults ages 18 and up.

Is Psychotherapy covered by insurance?

Fees for Psychotherapy services are covered by most extended health care plans. Please check with your insurance provider for your specific coverage amounts. Fees are paid per session (typically by EMT at the end of the session) and you will be provided with a receipt to submit to your insurance company. Direct billing is available for Veterans Affairs- Blue Cross (Shalyn ONLY). A session fee will be applied for all appointments cancelled with less than 48 hours notice.

I do not have insurance, what are my options?

We do provide a reduced fee for those who do not have insurance and for those who have used up their insurance benefits. Please contact us for more information and details as this depends on the provider. Receipts not claimed under insurance can be applied towards your yearly income taxes as a medical expense.

Do you accept EAP referrals?

Not at this time.

What if I am late?

If we can accommodate the time lost we will. However, if we have another client right after we may not be able to make up the time lost.